The information we learn from customers helps us personalise and continually improve your shopping experience at Big Cheese Badges Ltd. We only collect the minimum of information about you that we need to process your order, and to provide you with the best possible service and information. Any information collected about you (such as contact information or other customer details, and/or any information obtained after completing an enquiry form, etc.) is used exclusively by Big Cheese Badges Ltd and will not be passed to any other party, sold or traded. Here are the types of information we gather:
We will never collect sensitive information about you without your explicit consent (such as information relating to health, beliefs or political affiliation), and we never collect or store credit card, debit card or bank details. Any personal information that we hold will be accurate and up to date to the best of our knowledge and will be held securely in accordance with our internal security policy.
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third-party vendor, associate or service provider, except to the extent necessary to provide our services to you (for example, to fulfil your order, we will need to share your name and address with the postal delivery service provider). We will never sell or trade your personal information.
We use PayPal for credit card processing, one of the safest ways to pay online. We will never see your credit card, debit card or bank details when you use PayPal. Credit/debit card information you provide when purchasing with PayPal is securely encrypted using Secure Socket Layer (SSL) technology. For more information about PayPal, please visit the Payment Methods shop page and view PayPal’s Protection and Privacy pages.
It is also important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer by Signing Out (accessible via the “My Account” section in the main navigation menu).
Our operations are based in the UK and all information is stored within the European Union. We employ a variety of physical and technical measures to keep your information safe and to prevent unauthorised access to, or use or disclosure of, your personal information. Traffic to our site is securely encrypted using Secure Socket Layer (SSL) technology, and electronic data and databases are stored on secure computer systems controlled by our hosting partner. We control who has access to information using both physical and electronic means. Our staff receive data protection training and handle personal information with the utmost care.
We will only use and store personal information for as long as it is required for the purposes it was collected for. How long information will be stored for depends on the information in question and what it is being used for. For example, if you ask us not to send you marketing emails, we will stop storing your email address for marketing purposes (though we will keep a record of your preference not to be emailed). We continually review what information we hold and delete what is no longer required. We never store payment information. Some examples of customer information retention periods:
Big Cheese Badges Ltd gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.
Under the EU General Data Protection Regulation (GDPR) legislation you have more legal rights with regards your personal information, including:
We collect personal information at the following points:
The GDPR legislation identifies a number of reasons, or legal bases, that a company may use in order to collect and process your personal information. Big Cheese Badges Ltd relies on the following legal bases to process your personal information:
If you choose to visit Big Cheese Badges Ltd, your visit and any dispute over privacy is subject to this Privacy Notice and our Terms & Conditions, including limitations on damages, arbitration of disputes, and application of the law of the United Kingdom. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by filling in the Contact Us form, and we will do our best to resolve it.
Big Cheese Badges Ltd requires all account owners must be at least 18 years of age. Minors under 18 years of age and at least 13 years of age are permitted to use our services only if they have the appropriate permission and direct supervision by the owner of the account. Children under age 13 are not permitted to use our services. You are responsible for any and all account activity conducted by a minor on your account.
You provide most such information when you search, buy, order, post comments, or other methods of communication via our website or email to Big Cheese Badges Ltd. As a result of those actions, you might supply us with such information as your name, email address, shipping address, and phone number.
For security purposes Big Cheese Badges Ltd sometimes collects and analyses the Internet Protocol (IP) address used to connect your computer to the internet, and to our website. This is done for your protection for tracking purposes, in the unlikely event that someone gains access to your personal or financial information and opens an account or makes purchases under your name.
Please direct any questions regarding our Privacy Notice, Terms & Conditions, or other privacy or policy-related material to our support staff using the Contact Us form.
This Privacy Notice was last updated on May 19th, 2018.